Toggle navigation
Home
Results
Blog
Rankings
Individuals
Teams
Analysis 🔒
Forecast 🔒
Growth Goals 🔒
Search 🔒
Help
Sign In
2025 Season Results
Install IA XC Rankings App
Get faster access and offline support on your device
Install
Later
Optimizing app for faster loading...
We use analytics to improve your experience. No personal data is collected.
Got it
Screen Recording:
Pause
Show Masked
← Back to Help Center
Coming Soon
Frequently Asked Questions
We're compiling the most common questions and providing clear, detailed answers.
Topics we'll cover:
How often are ratings updated?
What if my race time is missing?
How do team scores work?
Can ratings compare across different years?
Why did my rating go down after a good race?
How are ties handled?
What happens for first-time runners?
Account and subscription questions
Browse Other Help Articles
Contact Us
In the meantime, check out:
📊 How Ratings Work
Detailed explanation of the algorithm
📧 Contact Us
Have a specific question? We're here to help!