2025 Season Results
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Coming Soon

Frequently Asked Questions

We're compiling the most common questions and providing clear, detailed answers.

Topics we'll cover:
  • How often are ratings updated?
  • What if my race time is missing?
  • How do team scores work?
  • Can ratings compare across different years?
  • Why did my rating go down after a good race?
  • How are ties handled?
  • What happens for first-time runners?
  • Account and subscription questions
Browse Other Help Articles Contact Us

In the meantime, check out:

📊 How Ratings Work
Detailed explanation of the algorithm 📧 Contact Us
Have a specific question? We're here to help!